Q: I have an audio file that I need transcribed. It's an interview between two people but I don't know the best layout format. What styles can you suggest?
A: It depends on the type of recording and what you want to use the transcript for. Assuming that you only need the main discussion then I would suggest an intelligent verbatim audio transcription. This style means we drop out the "ums" and "ehs" and any other non-relevant speech or hesitations. This makes the document much easier to read and to analyse for main points.
Q: It's a research interview but I actually need a bit more than that - it's important to give an indication of how the interviewee was feeling during the interview process.
A: I would therefore suggest that you go for a verbatim transcript. For this we would include all the "ums", "ehs", hesitations, interviewer prompts and also any non-verbal speech events: [sighs], [loudly], [angrily]. We would normally use this style as standard for police interviews, court hearings and indepth research interviews.
Q: I've also got a focus group with eight speakers. How do you identify the different voices?
A: With that number of speakers it can be difficult to differentiate between the different voices, especially if the group are all the same sex or are all talking together. We would therefore suggest putting the interviewer's speech in bold so that it stands out and then breaking the individual speakers with a paragraph break. If it's a mixed group we could specify if it's a male (M) or female (F) speaker. If the speakers are easily identifiable we will uniquely identify those voices throughout the interview.
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